AI-powered service reports

FDVweb is taking a major step forward in the automation of operations and property management. Our new AI solution for service reports makes it easier than ever to ensure accurate follow-up, reduce errors and free up valuable time.

AI for service reports in FDVweb

FDVweb is taking another step towards automated operations and property management. With our AI feature for service reports, following up non-conformities becomes faster, safer and more accurate, while significantly reducing manual work.

What does the solution do?

When a service report is uploaded to FDVweb, the AI engine automatically analyses its content. It identifies non-conformities and suggests pre-filled work orders based on the findings in the report.

Users can then approve the suggestions with a single click or make any necessary adjustments before the work orders are created. All non-conformities are linked directly to the original service report and stored with a complete history and full traceability in the system.

The result is a more structured, documented and reliable workflow without additional manual registration.

Benefits for operations and management

The solution provides tangible benefits in day-to-day operations:

• Faster and more accurate follow-up without manual registration.
• A clearer overview of which non-conformities require action.
• Reduced risk of errors, misunderstandings and missed follow-up.
• Full traceability and audit history for all reports and actions.
• A more efficient working day for both operations staff and management.

This contributes to higher-quality maintenance work and improved control of documentation, while also supporting compliance with internal procedures and external requirements.

How does it work in practice?

The AI engine reads and interprets the service report when it is uploaded. Based on the content, it generates suggestions for relevant work orders, which are automatically added to FDVweb as part of the property’s history.

Processing takes place securely within our AI solution, and all information remains part of the customer’s facility management structure.

The solution is continuously improved. Experience from real-world operations and feedback from users make the model increasingly accurate. This means that the quality improves over time as the solution is used.

Easy to get started

The feature is available directly from the shortcuts on the FDVweb home page and is integrated into the upload process for service reports.

Upload the document, select the agreement and supplier, and let the AI suggest non-conformities and work orders. The process takes only seconds.

Manual registration remains available when needed, ensuring that users always retain full control.